Every Review Deserves a Professional Response
GroHound monitors your Google reviews and responds to every single one — the glowing 5-stars and the difficult 1-stars — with polite, on-brand replies that build trust and keep customers coming back.
Be Honest — Which One Are You?
"That's a 5-star review — I don't need to respond"
Every unresponded review is a missed opportunity. When future customers see you engaging with happy reviewers, it signals that you care — and 88% of consumers are more likely to choose a business that responds to all its reviews.
"I just don't have time to go through all of them"
You're running a business. Sitting down to craft individual responses to every review isn't always realistic — especially when new ones keep coming in. That's exactly what GroHound is here for.
"There's a 1-star review I've been avoiding"
Ignoring a bad review doesn't make it disappear — it makes it worse. A calm, professional response to a negative review can actually strengthen your reputation more than a page of 5-stars. GroHound handles those for you.
For Any Business That Gets Reviews on Google
Your Business!
Especially businesses that receive regular reviews but aren't responding — or who dread dealing with the occasional difficult one.
Your Reviews Are Being Read — Right Now
Before a customer calls, visits, or books with you, they check your Google reviews. What they find — and whether you've responded — shapes their decision before they even make contact.
- A 1-star review sitting unanswered — they assume you don't care
- 5-star reviews with no response — it feels like a ghost town
- A negative review handled well — they trust you even more
- Every review responded to, promptly — they book with confidence
Responding to reviews isn't just good manners — it directly impacts your Google ranking and is one of the simplest, highest-return habits a local business can build.
💡 $99/month — significantly below market rate: Most review management agencies charge $500–$2,500/month. GroHound keeps it accessible for small businesses without cutting corners on quality.
The Numbers Don't Lie
Based on research from BrightLocal, ReviewTrackers, Harvard Business School, GatherUp & Womply88% of consumers would use a business that responds to all its reviews — compared to just 47% who would use one that doesn't respond at all. Responding nearly doubles your chances of being chosen.
Source: BrightLocal Local Consumer Review Survey 202463% of consumers say a business has never responded to their review — which means the majority of your competitors are handing you a competitive advantage simply by staying silent
Source: ReviewTrackers Online Reviews Survey94% of consumers say a negative review has convinced them to avoid a business entirely — a single unmanaged bad review can be quietly turning away customers every day
Source: ReviewTrackers Online Reviews SurveyBusinesses that respond to at least 25% of their reviews earn 35% more revenue than those that don't respond at all — review engagement has a direct, measurable impact on the bottom line
Source: Exploding Topics / Thrive Agency45% of consumers say they're more likely to visit a business that took the time to respond to a negative review — a well-handled complaint can actually win back the customer and impress future ones
Source: ReviewTrackers via AovUp53% of customers expect a response to a negative review within one week — every day you leave it unanswered, more potential customers are reading it without seeing your side of the story
Source: ReviewTrackers via Thrive AgencyA one-star increase in your average rating generates a 5–9% increase in revenue — and conversely, dropping a star costs the same. Your star rating isn't just vanity; it's directly tied to income
Source: Harvard Business School ResearchBusinesses with 25 or more reviews earn 108% more revenue on average than those with fewer — review volume is as important as review quality when it comes to winning new customers
Source: Womply via Sixth City MarketingProfessional Review Management, Done for You
GroHound monitors your Google Business Profile daily and handles every review response — so your reputation is always working for you, not against you.
Daily Review Monitoring
We watch your Google Business Profile every day for new reviews — positive or negative — so nothing gets missed and no review sits unanswered.
Response to Every Review
Every review gets a response — 5-star and 1-star alike. Responses are professional, personalised to the review content, and written in a tone that represents your business well.
Negative Review Handling
Difficult reviews are handled calmly and professionally. We acknowledge the concern, offer context where appropriate, and show future customers that you take feedback seriously.
On-Brand Tone & Voice
Responses are written to sound like you — not a generic template. We learn your tone, your terminology, and how you want your business to come across.
Review Generation Prompts
We help you get more reviews by providing ready-to-use request templates and direct review links — making it as easy as possible for happy customers to share their experience.
Local SEO Boost
Active review responses signal to Google that your profile is managed and engaged — contributing to improved local search ranking and map pack visibility over time.
Monthly Summary Report
A clear monthly overview of your review activity — new reviews received, responses sent, rating trends, and any reviews flagged for your attention.
No Lock-In Contract
Month-to-month with no lock-in. Stay because it's working — not because you're contractually obligated to.
Bonus Discounts
Subscribers will receive a fantastic discount on our negative review removal fees — and the longer you've been with us, the bigger the discount. Standard price is $399 per successful removal, but active subscribers save 20% ($319), subscribers of 6+ months save 30% ($279), and at 12+ months you save 40% ($239).
Significantly below market rate — and deliberately so
Most agencies charge $500–$2,500/month for review management. GroHound keeps the price accessible because we believe every small business deserves a well-managed reputation — not just the ones with a big marketing budget. No setup fees, no lock-in, no surprises.
Common Questions
Review management is the ongoing process of monitoring, responding to, and growing your online reviews. It covers everything from asking happy customers to share their experience, to responding professionally when something goes wrong, to keeping an eye on what's being said about your business across Google, Facebook, Yelp, and other platforms.
Reviews are one of the strongest trust signals available to a local business. Over 90% of people read reviews before choosing a business, and your star rating directly affects how prominently Google shows your profile. More positive reviews means higher rankings, more clicks, more calls, and more customers walking through your door.
GroHound monitors your reviews across platforms, responds to customers on your behalf, sends automated review requests to your happy clients, flags fake or policy-violating reviews for removal, and provides regular reporting so you always know where your reputation stands.
The most effective method is simply asking — at the right moment, in the right way. GroHound sets up automated review requests that go out to your customers after a visit or purchase, via email or SMS, with a direct link to your Google review page. Most customers are happy to leave a review when it's made easy for them; they just need a nudge.
Stop Leaving Reviews
Unanswered
Every unresponded review is a missed opportunity to build trust — and every unmanaged bad review is quietly costing you customers. Let GroHound take care of it.
$99/month · No setup fee · Cancel anytime.
Most businesses see their first response within 24 hours.